Our customer service plan simply is that it is all about YOU

August 26, 2020

First things first. At Martenson Family of Funeral Homes, we know you are going through a difficult time and we are in business to help you through it. We believe in communication and we will find what works best for your family to help you make the best decisions.

Kaizen is a Japanese term often used in workplaces that translates loosely to “constant small improvements”. This idea of continuous improvement is the fuel needed for our staff to provide the very best of care to you and your family.

We believe in four pillars of our business, transparency, honesty, dignity, and integrity.  Our values lead us to serve this and surrounding communities with the highest level of professionalism, ethics, and morality.

INTEGRITY: We hold ourselves to a strict ethical standard. We are open and honest in all that we do, providing compassion and understanding during a difficult part of life. Our professionalism comes with a strict moral compass, and we are proud of whom we are and whom we trust to represent Martenson Family of Funeral Homes.

DIGNITY: Our staff is committed to doing what is right. We understand the care of your loved one is your primary concern. We treat you and your family not only how we want, but how we expect to be treated when faced with the loss of a loved one.

HONESTY & TRUST: Our calling is to deliver faithful ministry to those in need of care and guidance. We could not carry out that calling without your trust. We gain your trust through our actions, service, and honesty.

TRANSPARENCY: We want to help you shine a light on a difficult subject. We pride ourselves on being transparent about everything we do.

We can answer questions about your existing funeral plans and pre-funded accounts. If your fund was set up through a different funeral home or provider and you are concerned about the account status, please contact us directly. Call us anytime at 734-671-5400.

WHY IT MATTERS: We are here as a trusted resource, if you have questions about any aspect of funeral service, cremation, burial, trust accounts, and anything else that may be related to the loss of a loved one or planning for your future. Whether it is a service in the Downriver area or even in another state; whether it is for yourself or a family member; whether it is in relation to Martenson Family of Funeral Homes or another funeral provider, want to help guide you through this difficult life stage.

Martenson Family of Funeral Homes knows that actions show true character of a company, and we are proud of our service and our commitment as a funeral home that keeps your best interests at heart, serving you with the integrity, dignity, honesty, and transparency you deserve. As always, we are here in your time of need to celebrate life’s stories and encourage faith.

Creating Personalized Funeral Services

Creating Personalized Funeral Services

December 4, 2024
Personalized Merchandise : Offering personalized merchandise can provide attendees with keepsakes that remind them of their loved one. Custom printed memorial bookmarks, candles, or photo books featuring cherished moments can serve as lasting mementos. You could also consider unique items like custom jewelry containing a portion of the deceased's ashes or engraved with their handwriting. Interactive Memory Stations : Setting up stations where attendees can share their favorite memories or write messages can foster a sense of community and shared remembrance. You could provide a memory tree where guests can hang notes or photos, or a digital photo booth to capture heartfelt moments and messages during the service. Unique Tributes : Consider incorporating elements that reflect the individual’s hobbies or achievements. For an avid gardener, you might hand out packets of their favorite seeds or plant a memorial tree. For a sports enthusiast, displaying memorabilia and encouraging guests to wear team colors can create a sense of unity and celebration. Digital Tributes : Embracing technology can add a modern touch to traditional services. Live streaming the service allows distant friends and family to participate. Creating a tribute website or social media page where people can share stories, photos, and condolences helps keep the memory alive long after the service. By thoughtfully incorporating these creative elements, you can craft a funeral service that truly honors the life and legacy of your loved one, providing solace and connection for all who attend.

My Life Journey Brings Me Joy

August 30, 2024
Life Is a Journey By Alvin Fine Birth is a beginning and death a destination; But life is a journey. A going, a growing from stage to stage: From childhood to maturity and youth to old age. From innocence to awareness and ignorance to knowing; From foolishness to discretion and then perhaps, to wisdom. From weakness to strength or strength to weakness and often back again. From health to sickness and back we pray, to health again. From offense to forgiveness, from loneliness to love, From joy to gratitude, from pain to compassion. From grief to understanding, from fear to faith; From defeat to defeat to defeat, until, looking backward or ahead: We see that victory lies not at some high place along the way, But in having made the journey, stage by stage, a sacred pilgrimage. Birth is a beginning and death a destination; But life is a journey, a sacred pilgrimage, Made stage by stage...To life everlasting. Additional Thoughts... Death, Dying, Dead…words we try not to use as they are so final, yet they are the reality of a life lived. It is exactly what we need to do as we journey live our lives to the fullest possible. Death is the final frontier, yet we try so hard to hide from it as if it will never come. Yet it is in our daily lives. A seed from a flower enters the earth, it sits beneath the surface of the soil, patiently waiting. Yet does the seed know it is alive? It knows exactly what to do, it takes in nutrients from the earth, slowly but surely establishing roots. As the roots grow deeper into the earth a stem and leaves push their way above. The tender leaves feel the warmth of the sun pushing further. The rain comes and nurtures the tiny seedling, it drinks in the cool water and continues to grow. The sun, the rain continues to grow reaching higher as if forms leaves, and buds that continue into beautiful flowers. The flowers feed the bees; mankind notices its beauty for a fleeting moment in a face paced world. The flower continues to smile and knows one day its life will be over, it knows it has fulfilled its purpose. The sunny days grow shorter, the nights are cooler the bees visit less often. The flowers begin to fade, and seed pods begin to form. The once beautiful plant looks a bit tired; its leaves have begun to brown and fall. Yet it continues to smile knowing it still has purpose its seeds will be the next generation.
Benefits of Funeral Pre planning

Benefits of Funeral Pre planning

August 9, 2024
Show you care by Pre Planning Funeral pre planning is a thoughtful and compassionate act that can significantly ease the burden on your loved ones during a difficult time. By making arrangements in advance, you provide your family with clear guidance and reduce the emotional and financial stress they might otherwise face. Here are some key benefits and steps involved in funeral pre planning:
Grief and Children

Grief and Children

May 31, 2024
Losing a loved one is an incredibly challenging experience, and when children are involved, it becomes even more complex. As parents or caregivers, we want to support our children through grief and help them navigate their emotions. Here are some tips to handle grief and loss of a loved one when you have small children:

Fred’s Friends Day Trips

February 29, 2024
What makes the day trips unique? Who are they for? What do those who have went on one of the day trips have to say?

Think Before You Speak

November 3, 2023
When attending a funeral or a visitation think before you speak. Why you may wonder or even ask why this is important. Think of how you felt when you learned of the death of someone you cared so deeply about. Your mind went through many things at the moment of learning of the death. Why? Why now and not later? It can’t be true! My heart hurts. I can’t live without him or her. What do I do now? It is an act of kindness to express your sympathies after a person dies, but what do you say? Common things are, I am sorry for your loss, Please accept my condolences, or sometimes just being present and listening, truly listening is more valuable than any spoken word can be. One has to understand a person has just suffered a loss, that at times may be devastating to the person or family and friends. It does not matter how long the person may have lived, it may have been ninety years, forty, thirty or even ten or a matter of moments. Under any circumstances do not diminish the value of a life. The person mattered to those who are grieving. Consider this a woman has carried a child for nine months and the child is still born or days after birth the child dies. Both parents feel the anguish of the loss as well as the family. A young woman’s life is taken by murder, those who loved and cared about her feel the loss. A wife suffers the loss of her husband to a heart attack after more than fifty years of marriage. A child riding his bike is struck by a car and dies. What do all of these have in common other than the fact that they have died? Each of them along with their family and friends had hopes, dreams, memories and a plan for the future. Be sensitive to the needs of those grieving and think about what you may say to those suffering a loss.
Tell Your Story

Tell Your Story

August 9, 2023
I wouldn’t consider myself a historian or even a history buff, but I do enjoy history and the telling of stories. The one fascinating part of all of it is this none of us where there at the time the events happened know exactly what happened. At this moment you’re wondering what this is all about. It’s about you the one who is reading this and saying to yourself what is this man talking about? History? Yes, your history and your life story is what this is all about. Have you ever sat with family members a parent, grandparent, aunt or uncle and listened to them? I mean really listened to what they are saying. I’ll explain further in a moment, but first a back story.

Native American Poem

May 8, 2023
Native American Poem

An extract from Fahrenheit 451

February 22, 2023

The Holidays

December 5, 2022
They come every year whether we like it or not. The “official” start of the holiday season being Thanksgiving. Yet, does grief increase at this time of the year, or is just more noticeable to any of us who are grieving a loss. In reality grief is always with us we tend to keep it to ourselves and try not to let others know we are still feeling the loss even years later of someone we cared deeply about.
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